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EDDM and Junk Mail Questions, Answered

Short, sourced answers to the questions people ask most about EDDM, “Postal Customer” mail, refusing junk mail and the opt-outs that actually work.

By Jake WaitzmanUpdated Sources linked throughout

Short answer: EDDM (Every Door Direct Mail) is the USPS program behind flyers addressed to “Postal Customer,” and households can't opt out of it. The only lever is asking each advertiser to list your address as Do Not Deliver. Much of the rest of your junk mail can be cut with free opt-outs. Each answer below is short and points to the full guide.

EDDM and Postal Customer mail

What is EDDM (Every Door Direct Mail)?

EDDM is a U.S. Postal Service program that lets a business send one advertising flyer to every address on the carrier routes it picks, with no names and no mailing list. The flyers arrive addressed to “Postal Customer” or “Residential Customer.” USPS delivered nearly 3 billion of them in fiscal 2025 (USPS Postal Facts). Our page What is EDDM? explains how it works.

What does ECRWSS mean on my mail?

ECRWSS stands for Enhanced Carrier Route, Walk-Sequence Saturation. It means the mailer paid the saturation rate: pieces sorted in the order the carrier walks the route and sent to nearly every address on it. EDDM uses the marking, but so do other saturation mailers, such as coupon packs addressed to “Resident” at your street address.

What does PRSRT STD mean?

PRSRT STD stands for Presorted Standard: the mailer sorted the pieces in advance and paid the discounted bulk price for advertising mail, the class once called Standard Mail and now USPS Marketing Mail. It appears on addressed and unaddressed advertising alike, so on its own it doesn't mean a piece is EDDM. EDDM pieces also carry ECRWSS, often with “EDDM RETAIL.”

Why is my mail addressed to “Postal Customer”?

“Postal Customer” is a USPS simplified address, allowed on mail that goes to every delivery on a route, so the sender never needs your name or street address. Mail addressed to “Current Resident” or “Occupant” is different: it carries your street address and comes from an address list, so it can often be stopped. Our page on Postal Customer mail sorts out every format.

What is saturation mail?

Advertising mail sent to nearly every address on a carrier route, which earns some of the lowest postage prices USPS offers. To qualify, a mailing must reach at least 90% of the residential addresses or 75% of all addresses on each route. EDDM is one kind; USPS counted about 9.7 billion saturation pieces in fiscal 2025 (USPS Revenue, Pieces and Weight report).

What is USPS Marketing Mail?

USPS Marketing Mail, formerly called Standard Mail, is the postal class for advertising: catalogs, flyers, circulars and coupon packs, sent in bulk at lower prices than First-Class Mail. USPS delivered 56.8 billion pieces of it in fiscal 2025, 52% of all the mail it carried (USPS FY2025 results).

How much does EDDM cost advertisers?

Since July 12, 2026, an EDDM Retail flyer costs 26 cents to mail, and commercial mailers entering EDDM at the destination post office pay from 25.9 cents (USPS Notice 123). That is about a third of the 82-cent Forever stamp. USPS earned about $617 million from EDDM in fiscal 2025 (USPS Postal Facts).

How much junk mail does the average household get?

393 pieces of advertising mail a year, according to the USPS Household Mail Survey for fiscal 2025, down from 659 in 2015. Households headed by someone 65 or older got 529. The figures of 800-plus pieces and 41 pounds still quoted online come from reports more than 15 years old.

Why do I get so much junk mail?

Addressed junk mail comes from lists: the credit bureaus (for prescreened offers), data brokers, retailers and charities you have dealt with, magazine subscriptions, and public records such as home sales. EDDM needs no list at all; it goes to every address on a route. Our guide to stopping junk mail covers the lists you can get off.

In depth: what EDDM is and how it works, what ECRWSS and PRSRT STD mean and why mail says “Postal Customer”.

Stopping EDDM mail

Can I opt out of EDDM mail?

Not as a household. There is no registry, no USPS form and no carrier setting. The one exception works sender by sender: USPS tells EDDM advertisers to list any customer who asks to be removed in the “Do Not Deliver Address” column of the facing slip that goes to the post office with each mailing. Our guide How to stop EDDM mail has a request you can copy.

Can I ask my mail carrier or post office to stop delivering EDDM?

No. USPS rules require mail addressed to “Postal Customer” to go to every delivery on the route, and we found no procedure that lets a household ask its carrier or post office to skip it. The Do Not Deliver list belongs to each advertiser's mailing, so the request has to go to the advertiser.

Does a “No Junk Mail” sign on my mailbox stop EDDM?

Not in the United States. No USPS rule lets a carrier skip a mailbox because of a sign, and mail addressed to “Postal Customer” must go to every delivery on the route. Canada is different: Canada Post stops unaddressed advertising for households that ask.

Can I refuse EDDM mail and send it back?

You can write “Refused” on it, but nothing comes of it. USPS rules say refused mail with a simplified address like “Postal Customer” is disposed of as waste rather than returned, so the advertiser never learns you refused it.

Do DMAchoice, Catalog Choice or PaperKarma stop EDDM?

No. All three work by removing your name from mailing lists, and EDDM uses no list. DMAchoice's own FAQ says its opt-out “will not work to stop EDDM mailings,” and PaperKarma says mail sent to every address in a ZIP Code has no list to take you off of.

What happened to the DMA's EDDM opt-out?

In August 2012 the Direct Marketing Association launched a voluntary form for asking EDDM mailers to skip your address. It worked only with mailers that chose to use it, and by 2022 the form was gone. Articles from 2012 describing it still turn up in search results, but no such option exists today; DMAchoice, now run by the Association of National Advertisers, does not cover EDDM.

Is there a USPS form to stop junk mail?

No. USPS has no general opt-out form, and the “USPS Direct Mail Opt-Out form” some websites describe does not exist. PS Form 1500 is real, but it is for ads you consider sexually provocative: it works one mailer at a time, requires the original mailpiece and protects only the people named on it. For EDDM, the only route is each advertiser's Do Not Deliver list.

In depth: how to stop EDDM mail, sender by sender and why there is no household opt-out.

Stopping other junk mail

What junk mail can I stop?

Much of the mail addressed to you by name or street address: prescreened credit and insurance offers (OptOutPrescreen.com), catalogs (Catalog Choice), promotional mail from companies that use DMAchoice, coupon packs such as Valpak and Save, and the data brokers that sell mailing lists. None of these affect EDDM. Our guide to stopping junk mail covers each one.

How do I stop junk mail permanently?

Opt out of prescreened credit and insurance offers permanently at OptOutPrescreen.com (start online, then mail the signed form it sends you), register with DMAchoice ($8 online, good for 10 years), cancel catalogs one by one through Catalog Choice, and opt out of the major data brokers. EDDM mail addressed to “Postal Customer” is the exception: no household opt-out exists.

Can I return junk mail to sender?

You can mark unopened mail addressed to you “Refused” and leave it for your carrier, but for most advertising that tells the sender nothing: USPS throws away undeliverable Marketing Mail unless the mailer paid for return or address-correction service. Refused First-Class Mail does go back to the sender. Refused EDDM mail is always discarded.

Is OptOutPrescreen legitimate?

Yes. OptOutPrescreen.com and its phone line, 1-888-5-OPT-OUT (1-888-567-8688), are the official opt-out for prescreened credit and insurance offers, run by the major credit bureaus: Equifax, Experian, TransUnion and Innovis. It is free.

Is DMAchoice worth the fee?

For many households, yes. Registration costs $8 online ($9 by mail) and lasts 10 years, and DMAchoice estimates an 80% drop in promotional mail from companies you don't do business with. It doesn't cover companies you have bought from or donated to in the past two years, companies that don't use DMAchoice, prescreened credit offers, political mail or EDDM, and it can take 90 days to work.

In depth: the free opt-out guide and every opt-out service in one place.

Credit card offers

How do I stop credit card offers in the mail?

Go to OptOutPrescreen.com or call 1-888-5-OPT-OUT (1-888-567-8688). It is free, and it keeps the major credit bureaus from putting you on the prescreened lists that card issuers and insurers buy: for five years if you opt out online, or permanently if you mail back the signed form it sends you.

What are prescreened or pre-approved offers?

Credit card and insurance offers based on information in your credit report. A lender sets criteria, a credit bureau supplies the names of people who meet them, and the lender mails those people “pre-approved” offers. OptOutPrescreen.com takes you off those lists.

Why do I keep getting credit card offers after opting out?

Offers printed before your request can keep arriving for a while. The opt-out also covers only prescreened offers drawn from credit bureau lists, so offers from banks you already do business with, or from lists bought elsewhere, can continue.

Does opting out of credit offers affect my credit score?

No. Opting out of prescreened offers doesn't affect your credit score or your ability to apply for credit or insurance. It only stops the unsolicited offers.

In depth: how to stop credit card offers.

Catalogs and coupon mailers

How do I stop catalogs from coming in the mail?

Use Catalog Choice, a free service run by The Story of Stuff Project, to opt out of specific catalogs; it lists nearly 10,000 titles. DMAchoice's catalog category covers participating companies. For anything else, contact the retailer and ask to be removed from its mailing list and from any lists it rents or sells.

How do I stop Valpak coupons?

Use the address removal form at valpak.com/remove-address. Valpak says mailings can take up to several weeks to stop, because they are prepared in advance. Valpak mailings carry your street address, which is why they can be stopped when EDDM can't.

How do I stop Save (formerly RedPlum) mailers?

Use the “Manage Mailings and Data” page at www.save.com/manage, where Save takes requests to stop delivery of its mailer and to opt out of data sharing. Save says mailings can take up to six weeks to stop, because they are prepared in advance.

How do I stop phone book delivery?

Use OptOutYP.com, the directory publishers' opt-out site (the old YellowPagesOptOut.com address forwards there), or contact the publisher named on the directory. Thryv, which publishes The Real Yellow Pages, lists 1-844-339-6334 for requests.

In depth: how to stop catalogs.

Previous residents and deceased relatives

How do I stop mail for previous residents?

Write “Not at this address” on unopened mail for anyone who doesn't live with you and put it back out for your carrier. First-Class Mail then goes back to the sender. Advertising mail is usually thrown away instead, so for catalogs and offers that keep coming, contact the sender directly.

How do I stop mail for a deceased person?

Register the person on the Deceased Do Not Contact list, linked from DMAchoice.org: relatives, friends and caregivers can register for a $6 fee, and the list's operator expects promotional mail to drop within three months. Also notify the credit bureaus, and contact the banks, card issuers and charities that keep writing.

Can I forward a deceased person's mail?

Yes, if you are the executor or administrator of the estate. USPS requires you to file the change of address in person at a Post Office with documents showing that authority; a death certificate alone is not enough. Forwarding lasts 12 months, and USPS does not forward Marketing Mail.

In depth: how to stop mail for someone who has died.

Political and charity mail

How do I stop political mail?

No opt-out service covers it; DMAchoice, for one, exempts political mailings. Asking each campaign or party to remove you is the only direct route. Voting early may help in states where campaigns can see who has already voted.

How much political mail is there?

About 2.3 billion pieces in 2024, according to Postal Regulatory Commission figures cited by Senators Joni Ernst and Catherine Cortez Masto. Their bill, S. 3260, introduced November 20, 2025, would repeal the reduced postage rate that qualified political committees can use.

How do I stop charity mail and donation requests?

Ask each charity to remove you and to stop renting, selling or trading your name; many have a form or a box to check. When you give, say you don't want your name shared. Charities can rent or trade donor lists, so one gift can bring appeals from groups you have never given to.

Can charities keep mailing me after I opt out?

Yes. DMAchoice reaches only organizations that subscribe to it, and it doesn't cover groups you have donated to in the past two years. Contacting each charity directly works best, and appeals already printed may keep arriving for a while.

Data brokers and privacy

What are data brokers, and how do they cause junk mail?

Data brokers collect and sell information about consumers, such as names, addresses, purchases and demographics, drawn from public records, surveys, warranty cards and shopping data. Marketers rent their lists to mail you offers, so opting out of the big brokers cuts junk mail at the source.

How do I opt out of data brokers?

Use each broker's own opt-out process; large marketing-data companies such as Acxiom and Epsilon have them, as does LexisNexis. Epsilon, for example, takes requests at legal.epsilon.com/dsr or (866) 267-3861. Paid services such as DeleteMe or Incogni will file the requests for you, and our data broker opt-out guide has the steps for each major broker.

Do data removal services like DeleteMe help with junk mail?

Partly. Services such as DeleteMe and Incogni send removal requests to data brokers for a subscription fee, which can reduce list-based mail over time. They can't stop EDDM, and they don't reach companies that already have your address from a purchase.

Is junk mail a fraud risk?

Some of it. In 2024, people reported 42,108 frauds that began with postal mail to the FTC, with $90 million in reported losses, across all ages (FTC Consumer Sentinel). Mail fraud schemes typically target people by name, so getting off mailing lists also cuts your exposure. The “$4.8 billion in elder fraud” sometimes tied to mail is an FBI figure for 2024 internet crime against people 60 and older.

In depth: the data broker opt-out guide.

Law and policy

Is junk mail legal in the United States?

Yes. Advertising mail is legal, and EDDM is an official USPS product, made permanent by a 2012 rule. Federal law targets deceptive mail, such as sweepstakes and mailings dressed up as government notices (the Deceptive Mail Prevention and Enforcement Act), but unlike commercial email under CAN-SPAM, postal advertising doesn't have to offer an opt-out. Prescreened credit offers are the exception: they must tell you how to opt out.

Why is there a Do Not Call registry but no Do Not Mail registry?

Phones got the National Do Not Call Registry from the Federal Trade Commission in 2003, and commercial email must offer an opt-out under the CAN-SPAM Act, but Congress has never created anything similar for mail. When at least 19 states considered Do Not Mail bills in 2007 and 2008, the mailing industry organized against them through a coalition called Mail Moves America, and none passed. Our page Is there a Do Not Mail registry? covers the history.

Who controls my mailbox?

You own it, but federal law (18 U.S.C. 1725) bars anyone from putting mailable matter in it without paying postage, and the Supreme Court upheld that rule in 1981. USPS delivers whatever lawful mail is sent to your address, and no rule lets a household block advertising in general.

Has anyone tried to create a Do Not Mail registry?

Yes. In 2007 and 2008, at least 19 state legislatures introduced Do Not Mail bills, and none became law (Congressional Research Service, 2008). Congress has never moved a federal Do Not Mail registry.

Do other countries let people opt out of junk mail?

Yes. Canada Post stops unaddressed advertising for households that ask, and Royal Mail in the UK runs a free opt-out from its unaddressed Door to Door deliveries. In Germany a “no advertising” sticker legally binds distributors, France fines distributors up to 1,500 euros for ignoring a “Stop Pub” sticker, and the Netherlands uses opt-out stickers nationwide, with Amsterdam and dozens of other towns requiring an opt-in sticker. The United States has no household opt-out.

In depth: the law behind your mailbox and whether there is a Do Not Mail registry.

Apps and services

What is PaperKarma, and does it work?

PaperKarma is a paid app ($24.99 a year or $59.99 for life, as of October 2026): you photograph a piece of junk mail and it sends an opt-out request to the sender. It reports more than 10 million requests sent and says it stops 90% or more of the junk mail addressed to you by name. It can't stop EDDM, and says so.

Is there a free alternative to PaperKarma?

Yes, if you don't mind doing it yourself. OptOutPrescreen.com (credit and insurance offers), Catalog Choice (catalogs) and the Valpak and Save removal forms are free, and DMAchoice costs $8 for 10 years. Together they cover much of what an app does.

What is the best junk mail app?

It depends on how much you want to do yourself. PaperKarma is a paid app that sends the requests for you; the free opt-outs above cover much of the same ground by hand. No app can stop EDDM, because there is no list to take you off.

In depth: every opt-out service in one place.

Environmental impact

How many trees are cut down for junk mail?

No agency counts it. Our estimate from current data (about 2.03 million tons of advertising mail in fiscal 2025, per USPS, times Conservatree's 7.68 to 24 trees per ton of virgin paper) is roughly 16 to 49 million trees, a ceiling rather than a count. The widely quoted 100 million is a 2007 figure.

What is the carbon footprint of junk mail?

No current, primary estimate exists. The often-quoted 51.5 million metric tons comes from a 2008 advocacy report that put direct mail at 100 billion pieces a year, nearly twice today's volume, so it no longer describes it.

How much water does junk mail production use?

No reliable figure exists. The often-repeated 28 billion gallons first appeared in a 2007 San Francisco press release that gave no method, and we have found no current estimate.

How much junk mail goes straight to the trash?

39% of advertising mail is thrown away unread, according to the USPS Household Mail Survey for fiscal 2025. The often-quoted 44% “unopened” comes from a 2008 advocacy report, not the EPA. The EPA counted 3.67 million tons of advertising mail in the municipal waste stream in 2018, its latest data.

Is recycling junk mail a solution?

It helps, but it comes after the paper has been made, printed and trucked. The EPA ranks source reduction ahead of recycling, and its tables haven't estimated how much advertising mail is recycled for any year after 2005, when the rate was 35.8%.

How much do taxpayers pay to dispose of junk mail?

We don't know of a reliable figure. The $320 million a year that circulates online has no published study behind it. Advertising mail is part of what local governments collect and process, but we haven't found a current estimate of what that share costs.

In depth: junk mail and the environment, with every figure sourced.

Taking action

What can I do about junk mail?

Three things: cut the addressed junk mail you can with free opt-outs, ask local EDDM advertisers to list your address as Do Not Deliver, and sign the petition asking USPS for a real EDDM opt-out. Contacting your members of Congress and sharing the petition help too.

Where can I sign the petition?

On Change.org; the Sign the petition button on this page goes straight to it. Jake Waitzman started the petition in January 2020, and it asks the Postal Service to create an official way for households to opt out of EDDM.

Who should I contact in Congress?

Your U.S. representative and both of your senators, whom you can find at house.gov and senate.gov. Ask them to support a household opt-out from EDDM. Congress writes the laws the Postal Service operates under, and our legislative toolkit has a model bill their staff can use.

Why should I care about junk mail?

Because it lands on you either way: the average household got 393 pieces of advertising mail in fiscal 2025 and threw 39% away unread (USPS). Nationally that is about 2 million tons of mail a year. Much of it can be stopped; EDDM can't.

In depth: ways to help and the legislative toolkit.

Sources

  1. USPS Postal Facts: Every Door Direct Mail (EDDM), updated May 15, 2026
  2. USPS: Every Door Direct Mail (prices, Do Not Deliver Address instructions), accessed October 2026
  3. USPS Notice 123, price list, effective July 12, 2026
  4. USPS Domestic Mail Manual 602.3, simplified addresses
  5. USPS Domestic Mail Manual 507, undeliverable and refused mail
  6. USPS Quick Service Guide 240g, carrier route and saturation prices
  7. USPS reports fiscal year 2025 results, November 14, 2025
  8. USPS Revenue, Pieces and Weight report, FY2025
  9. USPS Household Mail Survey, FY2025 (Postal Regulatory Commission filing), filed April 1, 2026
  10. USPS: Forward mail and change of address, accessed October 2026
  11. USPS PS Form 1500, Application for Listing and/or Prohibitory Order
  12. DMAchoice FAQ (ANA), accessed October 2026
  13. Deceased Do Not Contact list registration, accessed October 2026
  14. Post & Parcel: Opt-out tool launched for USPS simplified direct mail service, August 17, 2012
  15. FTC: How to stop junk mail
  16. PaperKarma: pricing and service claims, accessed October 2026
  17. Catalog Choice, accessed October 2026
  18. Valpak: address removal
  19. Save: Manage Mailings and Data
  20. Epsilon: consumer data requests, accessed October 2026
  21. OptOutYP, the directory publishers' opt-out site
  22. Congressional Research Service, RL34643, Do Not Mail registries, September 24, 2008
  23. Printing Impressions: Defeating “Do-Not-Mail” Laws (Mail Moves America), May 1, 2008
  24. 18 U.S.C. 1725, postage unpaid on deposited mail matter
  25. U.S. Postal Service v. Council of Greenburgh Civic Assns., 453 U.S. 114, 1981
  26. Federal Register 2012-25059, Every Door Direct Mail-Retail final rule, October 15, 2012
  27. Sen. Joni Ernst, Ernst, Cortez Masto: stop subsidies for political junk mail, November 24, 2025
  28. S. 3260, Ending Subsidies for Political Junk Mail Act, introduced November 20, 2025
  29. FTC Consumer Sentinel Network Data Book 2024
  30. FBI Internet Crime Complaint Center, 2024 Internet Crime Report
  31. Canada Post: Consumers' Choice
  32. Citizens Advice: Stop getting junk mail (Royal Mail Door to Door opt-out)
  33. Verbraucherzentrale: Werbung im Briefkasten (Germany, in German)
  34. French Ministry of Ecological Transition, the Oui Pub experiment (in French)
  35. Hoge Raad, ruling upholding Amsterdam's opt-in sticker rule (in Dutch), September 24, 2021
  36. EPA, Advancing Sustainable Materials Management: 2018 Tables and Figures, December 2020
  37. Conservatree, Trees Into Paper